THE AUSTRALIAN TRAVEL & IMMIGRATION CENTER
Phone: (714) 229 0036
Fax: (714) 846 8619
Email: lienlac@hanhtrinhductin.com
CST# 2080648-40 
Office: 5904 - A Warner Ave (The Mailbox Center) Huntington Beach CA 92649 
MARN: 0320336

CANCELLATION POLICY 
Terms and Conditions   

1. Our registered passengers are protected under a Group Travel Protection Policy which covers the following benefits during  the trip only:   Emergency Medical Benefits: 

➢  Accident/Sickness Medical Expense $50,000 USD per passenger.
➢  Medical Evacuation/Repatriation $250,000 USD per passenger.   

As a result, no  benefits are covered if cancellation occurs before the trip. You are therefore encouraged (but not obliged) to purchase an individual insurance policy to protect your trip cost if cancellation is your possibility.   

2. The purpose of our registration fee ($300 USD per person) is to register your seat(s) on our bus due to its limited number of seats available. This registration fee is non-refundable because we ourselves are obliged to keep those registered seats for you and, in honor of your payment of the registration fee, we cannot replace you by anyone else in those seats unless both parties agree on this replacement.     

3. The registration fee is refunded to you if and only if we notify you in writing that the trip is cancelled due to the minimum number of passengers not being reached. As a guideline only, this minimum number of passengers is fifteen (15).     

4. Your penalties of airfares are subject to the terms and conditions of the airlines in question. It is your responsibility to refer to the airlines’ websites for their cancellation and penalty policies which may vary from one airline to another, and may vary depending on the time of your cancellation.     

5. Your payment of the land portion (also including the non-refundable registration fee) of your travel package is subject to the following penalties depending on the timing of your cancellation:     

➢ 150 days or more prior to the date of departure: $450 USD; ➢ 149 days to 120 days prior to the date of departure: $600 USD; 
➢ 119 to 91 days prior to the date of departure: $750 USD; 
➢ 90 to 61 days prior to the date of departure date: $1,000 USD; 
➢ 60 to 31 days prior to the date of departure:$2,000 USD or the land portion whichever is smaller; 
➢ 30 days prior to the date of departure: 100% land portion (that is, no refund) .    

6. This cancellation policy is available on our website www.hanhtrinhductin.com. It is your responsibility to fully understand it prior to making your payment or part payment of the trip. 

7. If you are the party who canceled the trip, you agree to pay us the attorney’s fees and all related legal fees should you file a lawsuit against us.     

8. To the extent permitted by laws, our financial liability to you, your business and/or your family under any transaction with us is limited to your payment in that particular transaction only. This will cover any special, incidental, direct, indirect or consequential damages (including, without limitation, damages for loss of business, business profits, business interruption, loss of personal and/or business files and/or information, travel and/or relocation costs).

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